Frequently Asked Questions
Everything you need to know about shopping with Alpine Outlets.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove service for an additional fee on select large furniture items. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the wood products made from sustainable materials?
Alpine Outlets is committed to sustainability. Many of our collections are crafted from FSC-certified timber and reclaimed wood sources to minimize environmental impact.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm, allowing you to pay for your home upgrades over time.